OUR SERVICES
IT and telecoms services for businesses of 5 to 200 people
Tech Optimised is a small, remote-first team that looks after IT support, Microsoft 365, business phones, domains and email, and cyber security for businesses of 5 to 200 people. Use one service or all of them, month to month with no contract.
Our services in brief
Quick answer: We look after your helpdesk, devices, Microsoft 365, phones, domains, email and security, so you deal with one team that knows your whole setup. We deliver everything remotely, so it works the same whether your team shares one office or works across several countries.
Best for: Businesses of 5 to 200 people whose current provider is slow or hard to reach, who've outgrown someone in the office doing the IT, or who are starting a Microsoft 365 or phone project.
1 to 2 hours
Response time
For urgent issues and new enquiries, from someone who already knows your setup.
About a week
To switch provider
Your team keeps working throughout while we deal with your outgoing provider.
Up to 200
Staff supported
Teams of 5 to 200 people, in one office or spread across homes and countries.
What we look after
Each service has its own page with prices, what's included and how the switch works. Start with the one that matches the problem in front of you.
IT support and helpdesk
A small senior team that answers when laptops, logins, printers or backups stop working.
From £160 a month, 2 hours included
Microsoft 365
Your move from Google Workspace or an older email system, done out of hours and then managed each month.
From £8.50 per user a month
Business phone systems
VoIP phones that work in the office, at home and on mobiles, with your existing numbers moved across.
£22 per extension a month
Domains, email and hosting
Your domain, business email and website hosting in one place.
Priced on what you use
Cyber security
Device, web and email protection plus Microsoft 365 backup, set up by a Microsoft partner and kept that way.
Set-up priced as a project
Backup and disaster recovery
Microsoft 365, laptops and servers backed up automatically, kept outside your systems and restorable to any point in time.
Set-up priced as a project
Which service should you start with?
The right starting point depends on what's causing the most trouble today.
01
Your provider is slow or hard to reach
Start with IT support. We take over from your outgoing provider in about a week, and your team keeps working throughout.
02
You're moving to Microsoft 365 or changing phones
Start with the project itself. We plan and carry out the move, then look after it each month, and IT support can follow when you're ready.
03
Someone in the office has been doing the IT
Start with IT support and cyber security, so the basics are covered and nobody is guessing about backups or who holds the admin passwords.
Why use one team for IT, Microsoft 365 and phones?
When support, Microsoft 365, phones and email sit with different suppliers, problems bounce between them and nobody owns the fix. With one team, the person who picks up your request already knows your devices, your licences and your phone setup.
We work remotely, so the same team looks after you whether your staff share one office or work from home in different countries. If you have an in-house IT person, we'll work alongside them and agree who looks after what.
What we've done for businesses like yours
We support businesses in FMCG, risk, security, plumbing, investments, software, aviation and marketing. Three examples show what that support looks like when it matters.
FAQs
Questions about our services
No. You can use one service on its own, such as phones or Microsoft 365, or bring everything together under one team, and you can start with one and add others later.
No. Everything runs month to month, and phones are paid monthly in advance.
For urgent issues and new enquiries, you'll hear back within 1 to 2 hours from someone who already knows your setup.
Yes. We look after everything remotely, so a team in one office and a team spread across homes and countries get exactly the same support, and nobody waits for an engineer to travel.
IT support starts at £160 a month including 2 hours of support, with extra time at £80 an hour. Microsoft 365 management starts at £8.50 per user a month with a Business Basic licence, or £15.50 with Business Standard. Phones are £22 per extension a month including 5,000 UK minutes, and number porting is a one-off £36. Domains, email and hosting are priced on what you use, and cyber security set-up is priced as a project.