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Privacy Policy

Read our Privacy Policy to understand how we collect, use, and safeguard your data with transparency and care.

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Privacy Policy

Last updated: March 2026
 

Who We Are

Tech Optimised is a UK-based IT support company. Our website is techoptimised.com. If you have any questions about this policy, contact us.
 

What Information We Collect

When you use our website or get in touch with us, we may collect:

  • Your name, email address, and phone number

  • Your company name and job title

  • Information you send us through our contact form

  • Technical data such as your IP address and browser type (collected automatically via cookies)
     

Why We Collect It

We use your information to:

  • Respond to your enquiries

  • Provide and manage our IT support services

  • Send you updates or news if you have opted in

  • Improve how our website works

We do not sell your data. 
 

Our Legal Basis

Under UK GDPR, we process your data on the following grounds:

  • Consent, when you fill in a form or sign up to hear from us

  • Contract, when we are providing services to you

  • Legitimate interests, to run and improve our business
     

How Long We Keep Your Data

We only keep your data for as long as we need it. Enquiry data is kept for up to 24 months. Client data is kept for the duration of our working relationship and up to 6 years after, as required by UK law.
 

Who We Share It With

We do not share your data with third parties for marketing. We may share it with:

  • Software tools we use to run our business (such as email and helpdesk platforms)

  • Our accountants or legal advisers if required

  • HMRC or other authorities if the law requires it

Any third parties we use are bound by their own data protection obligations.
 

Cookies

Our website uses cookies to understand how visitors use it. You can manage or disable cookies in your browser settings at any time.
 

Your Rights

Under UK GDPR, you have the right to:

  • See the data we hold about you

  • Ask us to correct inaccurate data

  • Ask us to delete your data

  • Withdraw consent at any time

  • Complain to the ICO at ico.org.uk if you are unhappy with how we handle your data
     

Contact Us

To exercise any of your rights or ask a question about this policy:

Email: connect@techoptimised.com

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