Why we work the way we do
We started Tech Optimised because smaller businesses kept telling us the same things about IT support: it was slow to answer, hard to understand and priced for much bigger companies. So we built the opposite, a small team that replies within 1 to 2 hours and agrees a clear monthly price before any work starts.
We work remotely, so it makes no difference whether your people sit in one office, work from home or are spread across several countries. Problems get fixed over a remote connection, and nobody waits for an engineer to turn up.
What working with us looks like
The same small team looks after every client, so this is what you get from your first day with us.
01
Replies within 1 to 2 hours
Urgent issues and new enquiries get a reply within 1 to 2 hours, from someone who already knows your setup.
02
No contract
You stay with us month by month, so you're never locked in to a provider that isn't working for you.
03
Alongside your own IT
If you already have someone in-house, we work with them and take on the parts they don't have time for.
04
Only what you need
Each service has its own monthly price, so you only pay for the ones your team actually needs.
Switching to us normally takes about a week, and your team keeps working throughout.
Who we work with
We look after businesses of 5 to 200 people whose technology has to work every day, in sectors including FMCG, risk, security, plumbing, investments, software, aviation and marketing.
We're a good fit if your current provider is slow or hard to reach, if you've outgrown someone in the office doing the IT, or if you're moving to Microsoft 365 or a new phone system.
The people you'll work with
Tech Optimised is run by its founders, Peter Bright and James Nathan, who look after clients directly. Simon Hammonds, our Head of Sales, brings a legal and cyber security background that shapes how we protect every client's systems.
Peter Bright
Co-founder, leads security
James Nathan
Co-founder
