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Business Basic, Standard and Premium share the same email, Teams and storage, and differ on desktop apps and security. Here's what each one adds, and how to choose the right mix for your team.

Google Workspace suits small teams that work in the browser, and Microsoft 365 suits businesses that live in Word, Excel and Outlook and need control over their laptops. Here's how the two compare, and what moving across involves.

The UK's old analogue phone network and ISDN lines close on 31 January 2027. Here's what that means for your phones, and for the alarms, card machines and lifts that often share the same line.

Phishing emails usually aim at one of two things a criminal can turn into money quickly: a login or a payment. Here's how to make stolen passwords useless and stop a fake invoice being paid.

Break-fix IT support only charges when something breaks, which is why it looks cheaper. Here's what it costs a small business once you count the waiting, what proactive support does instead and when break-fix still makes sense.

Switching IT support provider is less about the new provider and more about what the old one holds: admin logins, licences, your domain and the record of how everything is set up. Here's how to get it all back and switch without losing a day.

Microsoft 365 switches on more protection than most small businesses realise, and less than many assume. Here's what's on by default, what Business Standard leaves out, and what to check this week.

When customers say your emails went to their spam folder, the cause is usually three records on your domain that are missing or set up wrongly. Here's what they do, what the warnings mean and how to put them right.

DNS protection covers two things: blocking the dangerous websites your team might click through to, and keeping control of your own domain so nobody can hijack it or send email in your name. Here's what each involves and what to check first.

An hour of IT downtime costs most small businesses more than they think, and the wait for someone to fix it usually costs more than the fix. Here's how to put a number on it and bring it down.