Lafleur Wine Investment
IT Support
Where they were
Lafleur Wine Investment sources, stores, insures, values and resells fine wine for private investors, with clients in Switzerland, the UK, the US and Asia. As the business grew, it outgrew its standalone setup and needed one team to look after its IT, email, security and domains.
For a firm looking after investors' assets across several countries, keeping its email and devices secure matters as much as keeping them running, and that's hard to do when each piece sits somewhere different.
At a glance
Business: Fine wine investment
Location: International
Services: IT support, Microsoft 365, email security, endpoint protection, DNS and domains
What we did
We look after the firm's IT support and its Microsoft 365 email, using a mix of Business Basic and Business Standard licences so each person has the version they need.
On the security side, we look after its email security, which filters spam and phishing before it reaches the inbox, along with threat protection and endpoint protection on the team's devices. Endpoint protection watches each laptop for malicious software and suspicious activity, so a problem on one machine can be caught before it spreads.
We also host its DNS in full and hold all of its parked domains. Parked domains are names a business owns but doesn't use for a website, often variations of its own name, and keeping them with the same team that runs the DNS makes them easier to renew and protect.
All of this takes a few hours a month. When the team needs something, they email us and we reply within 1 to 2 hours, 9am to 4pm UK time.
What changed
Lafleur Wine Investment now has one team for everything, with its domains and email all in one place. Each service runs on its own, month to month, so the firm can add or drop services as it changes.
Tell us about your setup
Tell us how many people you have, what you use and what you need help with. One of our team will come back to you within 1 to 2 hours with a plan and a price for what you need.
You'll hear back from a named person on our team, not an automated reply. The first call takes about 15 minutes and covers your team, your systems and what you need fixed first.
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