Spotlight On Safety, UK
Domains & Email
Where they were
Spotlight On Safety, known as S.O.S, is an aviation consultancy based in South Gloucestershire that helps helicopter and fixed wing operators improve safety and run more efficiently. Its domain and email sat with a large hosting provider, and the team wasn't happy with the support it was getting.
With a large provider, getting help often means a ticket queue and a different person each time, with nobody who knows how your setup works.
At a glance
Business: Aviation safety consultancy
Location: South Gloucestershire, UK
Services: Domain hosting, Microsoft 365
What we did
We host Spotlight On Safety's domain and manage its Microsoft 365 email, spending a few hours a month looking after both.
Having the domain and the email with one team matters because they depend on each other. The domain's DNS records are what tell the world where S.O.S's email should be delivered, so when something needs changing, one team can change both at once.
When the team needs help, they email us and get a reply within 1 to 2 hours, 9am to 4pm UK time, from people who already know how their setup works.
What changed
Spotlight On Safety's domain and email are now easier to use and properly organised.
Tell us about your setup
Tell us how many people you have, what you use and what you need help with. One of our team will come back to you within 1 to 2 hours with a plan and a price for what you need.
You'll hear back from a named person on our team, not an automated reply. The first call takes about 15 minutes and covers your team, your systems and what you need fixed first.
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