Where they were
Porte Noire is a Champagne and wine brand with its own wine bar and restaurant in King's Cross, London, and bottles sold through leading UK retailers. The team was struggling to keep up with its IT and the technical terms that came with it.
A business running a bar, a restaurant and a retail brand has plenty to do without someone on the team having to become the IT person.
At a glance
What we did
We looked after Porte Noire's IT as its monthly IT support provider, spending a few hours a month on it.
Under monthly IT support, the team emails us when something isn't working or doesn't make sense, and we sort it and explain what we did, so nobody in the business has to learn the technical side.
What changed
With us looking after its IT, Porte Noire's operations ran more smoothly.
Tell us about your setup
Tell us how many people you have, what you use and what you need help with. One of our team will come back to you within 1 to 2 hours with a plan and a price for what you need.
You'll hear back from a named person on our team, not an automated reply. The first call takes about 15 minutes and covers your team, your systems and what you need fixed first.
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